SIAM Initiative at Zurich Insurance - Zurich Case Study Lp (Computers - Information Technologies)

Item ID 2629886 in Category: Computers - Information Technologies

SIAM Initiative at Zurich Insurance - Zurich Case Study Lp


Zurich spent a year attempting to integrate its global telecom services provider into their IT service management organization. After first developing the business processes, they embarked on the technology enablement. Zurich needed to be able to open an incident in ServiceNow and assign it to the service provider, who would then need to receive this incident and send incident updates back to Zurich in real time....to read solution visit website

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Target State: California
Target City : All Cities
Last Update : May 20, 2024 7:02 AM
Number of Views: 55
Item  Owner  : Perspectium
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2024-12-22 (0.802 sec)