SIAM Initiative at Zurich Insurance - Zurich Case Study Lp | |
Zurich spent a year attempting to integrate its global telecom services provider into their IT service management organization. After first developing the business processes, they embarked on the technology enablement. Zurich needed to be able to open an incident in ServiceNow and assign it to the service provider, who would then need to receive this incident and send incident updates back to Zurich in real time....to read solution visit website | |
Related Link: Click here to visit item owner's website (0 hit) | |
Target State: California Target City : All Cities Last Update : May 20, 2024 7:02 AM Number of Views: 55 | Item Owner : Perspectium Contact Email: Contact Phone: +1 8886208880 |
Friendly reminder: Click here to read some tips. |